Artificial Intelligence (AI) has implications for almost every aspect of our lives.The fears that it has evoked, however, sometimes seem to outweigh the possibilities. Fears about the future of work and of social interaction seem to weigh most heavily upon us. Much of what we have seen in AI until now, though, has been built based on data about humans at work (or at least carrying out tasks of one sort or another), and has ignored key aspects of the social interactions that happen before, during, and after those tasks we carry out with others. In this talk Dr. Cassell will describe some unexpected results about the ways in which social interaction can support and improve task performance in people, and how social interaction can profitably be integrated into AI, with implications for the future of AI, the future of work, and the future of social interaction.
Justine Cassell is Associate Dean of Technology Strategy and Impact in the School of Computer Science at Carnegie Mellon University, and Director Emerita of the Human Computer Interaction Institute. She co-directs the Yahoo-CMU InMind partnership on the future of personal assistants, and was a founding co-director of the Simon Initiative on Technology-Enhanced Learning.